Contact
Get in touch
If you have questions about a product, your order or shipping, our customer service team is here to help. We aim to respond as quickly as possible and support you before and after your purchase.
Useful information
Some of the most common questions are answered on these pages:
Response time
We process customer requests from Monday to Friday (excluding public holidays). Messages received on weekends or holidays will be answered as soon as possible.
We are here for you
Your shopping experience matters to us. Whether you have a question before ordering or need support after delivery, we are here to assist you.
Ways to contact us
Email support: You can contact us by email at info@luxury-and-you24.de
Including your order number (if available) helps us respond faster.
Live chat support: For the fastest response, click the chat icon in the bottom right of the screen.
Contact form
If you prefer to write to us, simply fill out the contact form below — we’ll get back to you shortly.